We're here to support
We're always happy to hear from you. Whether you have a question about our classes, need help with your subscription or simply want to share your feedback, please don't hesitate to contact us. Our friendly and knowledgeable team is here to help in any way we can. We look forward to hearing from you!
Frequently Asked Questions
Where is The Studio located?
We are opposite the turning to JS Carpets. Same side as the Tap House, between Morrisons Roundabout and Five Ways.
Where shall I park?
Our very small Car Park is not the easiest to navigate around safely, so we recommend timing your class with a Morrisons shop to receive 2 hours Free Parking next door. If you're doing back to back classes, then please use our car park as you may need a little longer. Kings Acre is free 6pm to 8am
Do I need to bring anything to group classes?
Please bring a Pilates Mat to 'Studio' and 'Mat' Classes. Not needed for DanceFit and Gentle Fit. Bring 2 Hand Towels to Mat Classes or a head cushion and 1 x Hand towel and always bring your own water and any medication you require.
What should I wear?
Anything that you can move freely in. Trainers for DanceFit, otherwise Barefoot or Grip socks. No zips or heavy jewellery on the Reformers please.
Do I need Grip Socks for Reformer?
Yes, please bring a clean pair to change in to, we will also have them to purchase at the studio.
How does the waitlist work?
If a class is Fully booked, you'll be added to a waitlist. If a space becomes available you'll be sent 2 emails within 60 minutes of each other. If you haven't responded after the second email, the system will automatically allocate it to the next in line.
If I'm a member and I go on holiday, do I lose my class?
You can contact Tasha via the "Contact Me" page, which includes a contact form and email address.
How do I access REcordings once I'm signed up?
If you've signed up to a membership, you'll receive a selection of recordings at the end of each week. These expire after 7 days.
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Address:
The Studio with Tasha,
Unit 1 Bowens Yard,
Millpond St, Ross-on-Wye, HR9 7AP
Phone Number:
07816490201